The challenge

Over the past few years, Speednet has built a mobile application for the POP Bank Group.

The application provides functionalities for the bank’s customers and has created a new cross-selling channel.
In the year the application was launched, the number of insurance clients increased by nearly 20%.

The usability and quality of mobile services are at the heart of any successful banking strategy.

Created for a group of cooperative banks and insurers, the POP Pankki app identifies users using the TUPAS protocol (the Finnish Online Bank Identification Strong Customer Authentication platform). It has also passed the Finnish F-secure security audit. The app communicates with external APIs to complete banking operations (payments, account management, savings accounts, loans), servicing insurance (generating quotes, purchasing policies, paying premiums), and external services (e.g., selling investment funds).

Our solution was one of the foundations of POP Pankki’s digital transformation. After implementing it and completing other transformation processes in 2019, the bank achieved the best results in its history, recording a profit increase of 126% and enjoying the highest customer satisfaction in the Scandinavian countries (EPSI Rating 2019).