Beyond AI: Agentic Banking

Guide to Agentic Banking in the EU in 2026

Agentic Banking is currently one of the biggest trends shaping the financial sector. This report explores what is actually happening in the market, the regulatory constraints, and where AI is already delivering real value today.

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  • Michał Grela Head of Growth

    Rather than adding to the AI hype, we wanted to focus on what actually works in banking today, within the realities of regulation, cost, and delivery. This report offers a practical view of what can already be implemented.

What’s inside the report?

    • What is Agentic Banking

      We explain the differences between chatbots, copilots, and agent-based systems, showing how AI is evolving from answering questions to executing entire financial processes.

    • The real state of the market

      An in-depth look at how banks and fintechs are using AI today – where it genuinely delivers value, where it is overhyped, and why autonomy remains limited despite widespread adoption.

    • Regulations

      AI Act, PSD3, FIDA, GDPR, and MiFID II in practice – what can be implemented, what cannot, and what requirements every AI system in banking must meet.

    • Technology, costs, and infrastructure

      From agent system architecture to model and cloud costs – we show what truly determines the viability of AI initiatives and where the biggest barriers lie.

    • Use cases and action plan

      The most realistic scenarios for 2026, along with clear guidance on what to implement now and what still does not make business sense.

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